EBUG FAQ

Frequently asked questions

Quick answers for players, rink operators, and goalies using EBUG to handle last-minute coverage.

How fast can I request a backup goalie?

Most requests are created in under a minute. Open EBUG, select rink and time, set goalie level, and submit. Nearby goalies are alerted right away.

Who can request a goalie?

Players, captains, organizers, and rink staff can request coverage. We recommend one account per team or rink contact for cleaner communication.

How do goalie notifications work?

Goalies receive push notifications based on availability, distance, and request details. They can accept or decline immediately from the app.

Is EBUG available everywhere?

Not yet. EBUG is rolling out state by state. Coverage depends on active goalies and participating rinks in each area.

How do I become an EBUG goalie?

Download the app, create a goalie profile, set your preferred rinks and schedule windows, then enable request alerts.

Can I manage my account and support requests by email?

Yes. For support, legal, privacy, and account requests, email hello@cerealbarapps.com.

Ready to use EBUG?

Download the app and start requesting or accepting goalie coverage today.